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Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.

Social Media Reaction

Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category versus the original listing because of the remapping.

The platform stated the revised method more closely matches comparable marketplaces.

They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.

Sizing System Changes

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.

User Accounts

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Necessary Adjustments

Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.

Platform Context

The platform boasts over 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices after backlash from users.